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 Business Process Outsourcing
At CAPP Systems, we believe there are four imperatives for success in the digital economy: eliminate boundaries, collaborate in new ways, continuously seek improvement, and establish trust. Enterprises failing to meet these requirements have been left behind.
  But there's another, equally pressing truth confronting businesses today. Technology does not provide solutions on its own. Through business process outsourcing, we combine the right people, processes, and technologies to help you gain maximum efficiency and achieve competitive advantage.
  Business process outsourcing is about more than simply cutting costs. It's about increasing business value for your company.
  Free Your Resources and Focus on Your Strategy
An important aspect of business process outsourcing is its ability to free corporate executives from some of their day-to-day process management responsibilities. Traditionally, executives spend 80 percent of their time managing details, and only 20 percent on strategy. Once a process is successfully outsourced, the ratio can be reversed. Executives get more control over  their most  valuable resource: time. Time to explore new revenue streams, time to accelerate other projects, and time to focus on their customers.
  Improve Processes and Save Money  
Companies that outsource business processes are often able to reengineer those processes and capture new efficiencies. Then they can reallocate resources to other important projects and leverage their investment in technology. For example, processes that are handled in a shared production environment for multiple companies save everyone money. In most cases, high-caliber subject-matter experts are brought in to design and manage these processes, bringing with them best practices, innovation, and years of experience that most companies don't have access to or can't afford on their own.  
  Increase Your Capabilities  
   With this expertise often comes increased capability. In addition to doing things more efficiently, you can expand your ability to deliver new products and services to your customers. Then there are the factors of scalability and scope. Companies that want to grow internationally must continuously invest in infrastructure and find talent around the world.  
What we do?
No matter what industry, every company has non-core functions that take resources and focus away from core strategic goals. That's where business process outsourcing can make the biggest impact.
CAPP Systems can free your day-to-day management of:
 Oracle Applications Support.
Database Support.
 Data Management.
 Transaction Processing.
 Document Printing and Distribution.
 Documentation of Business  Processes.
 Finance and Accounting.
 Human Resource.
 Supply Chain Planning and Procurement.
 Customer Relationship Management.
 Product Data Management.
 Accounts Payables.
 Accounts Receivables.
 Insurance Claims Processing.
 Mortgage Processing.
As organizations around the world strive to improve the quality of their processes while managing their bottom lines, Business process outsourcing has become the new imperative. We, at CAPP Systems, one of the fasted growing third-party offshore BPO (Business process outsourcing) provider in India, partner with our clients to provide a full spectrum of BPO services covering all five levels:
Data entry
Rules-set processing
 Decision making
 Direct Customer Interface
 Expert Knowledge Services
Business Issues
BPO enables you to focus on your core business to:
Increase market share and revenues --We help you acquire, retain, and grow profitable customer-centric relationships and operate comprehensive customer-care programs. Studies show that loyal customers can boost profits up to 60 percent over competitors.
Improve productivity and operating efficiency -- Our best-practice processes and expertise streamline work allowing you to make the most of time, resources and people.
Control costs --We work with you to determine preset levels of service and manpower, giving you more predictable, controllable costs. And through more efficient processes and leveraged facilities, you save on technology and overhead costs.
Integrate technologies --We can help you extend the useful life of your current infrastructure by integrating discrete systems and Web-enabled technologies that provides immediate access to information.
Manage security, privacy and risk --Increase the security and integrity of your enterprise-wide data through 'CAPP Systems' proven techniques and systems. Build trusted online business and trading forums that increase revenues and solidify customer loyalty.
Increase flexibility and capacity – CAPP System's flexible, scalable systems and solutions feature technologies that can grow with your organization and change as your needs and the marketplace evolve.
Gain a competitive edge -- Improve customer service levels and reliability, introduce new capabilities and services, and respond more quickly to changing market conditions.
Improve customer satisfaction -Let CAPP System help you respond to your customers' needs and wants through a variety of channels and access to real-time information.
Strengthen your brand -- Collect, manage, augment, analyze and apply customer data to maximize your marketing and sales efforts and increase customer loyalty.
Adopt new technologies --Leverage CAPP System' vast IT expertise, strategic alliances and worldwide resources to take advantage of new technologies that can help you meet your critical business needs.
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